Our experts are happy to assist and provide personalised advice. Our services are available 24/7.

Here are our commonly asked questions:

How do I know if my order has been placed successfully?

You will receive an automated email informing you of your newly processed order. Once the order has been sent to you, you will receive another email detailing the dispatch information. We will also provide you with a tracking ID to follow up your shipment.

How do I know when my order will arrive?

How do I return an item for a refund?

Our returns policy

Something I purchase is now displaying a sale price, can I receive a price adjustment?

Unfortunately, we do not allow for price adjustments.

Still need help? Please drop us an email and we will respond as soon as possible. 

info@nayajovi.com